Professionals working on the Crisis Response Team hope to help people cope and, if necessary, help people connect with a therapist for ongoing assistance. Team members are available to talk with callers face-to-face or on the telephone. We will assist if a person is feeling suicidal, having difficulty with medications, experiencing behavioral problems, contemplating psychiatric hospitalization, or experiencing other emotional problems. Calls from friends and family members of these people are also common. The team is accessed through First Call 211. Trained staff and volunteers man these phone lines 24 hours a day, 7 days a week.